PRIVACY AND COOKIE POLICY FOR HOLIDAYSBCN HOSTEL
At HolidaysBCN Rooms of Blue Cloud Hostels SL, with NIF B65813206, we are committed to protecting the privacy of our guests and website users. This privacy and cookie policy explains how we collect, use, and protect your personal data.
INFORMATION WE COLLECT
When you use our website or stay at our hostel, we may collect the following information:
- Personal data: Name, email address, phone number, postal address, date of birth, gender, nationality, identity document information.
- Browsing data: IP address, browser type, pages visited, time spent on the site, links clicked.
- Cookie data: We use our own and third-party cookies to improve the functionality of our website and provide you with a personalized experience.
USE OF INFORMATION
We use your personal information for the following purposes:
- Reservations and booking management: Processing your reservations, sending confirmations and updates, managing payments.
- Customer service: Answering your questions and requests, providing assistance during your stay.
- Marketing: Sending you information about promotions, offers, and special events (only if you have given your consent).
- Analysis and improvement: Analyzing browsing and usage data to improve our website and services.
COOKIES
Our website uses our own and third-party cookies. Cookies are small text files that are stored in your browser and allow us to remember your preferences and provide you with personalized content.
- Essential cookies: These are necessary for the basic functioning of the website and allow you to navigate through it and use its functions.
- Performance cookies: They collect information about how you use the website, such as the pages you visit most often. This information helps us improve the website’s performance.
- Functionality cookies: They allow the website to remember your choices (such as your language) and offer you enhanced functions.
- Advertising cookies: They are used to show you ads relevant to your interests.
GOOGLE ANALYTICS
We currently use Google Analytics, a web analytics service from Google, to collect information about the use of our website. Google Analytics uses cookies to collect anonymous data about site visits, such as pages visited, time spent on the site, and traffic source. This information is used to generate statistical reports that help us understand how users interact with our website and improve its operation.
OTHER SERVICES
In the future, we may use other analytics, advertising, or marketing services that may also use cookies and collect information about your online activity. In such a case, we will update this privacy and cookie policy to inform you about the new services we use and how they use your data.
HOW TO CONTROL COOKIES
You can control cookies through your browser settings. You can accept or reject all cookies, or choose which types of cookies you want to accept. However, please note that if you disable cookies, some website functions may not be available or may not work properly.
USER RIGHTS
You have the right to access, rectify, cancel, and oppose the processing of your personal data. If you wish to exercise any of these rights, please contact us through the contact information provided at the end of this policy.
CHANGES TO THE PRIVACY AND COOKIE POLICY
We reserve the right to modify this privacy and cookie policy at any time. We recommend that you review it periodically to be aware of any changes.
CONTACT
If you have any questions or concerns about this privacy and cookie policy, please contact us through:
C/sepulveda 45-47, esc B, ent 2-3, 08015, Barcelona
Last updated: 05/02/2025